b. “You”, “Your”, “Yourself” and “User” shall mean and refer to natural and legal individuals who use the Website.
c. “Personal Information” shall mean and refer to any personally identifiable information that We may collect from You. For removal of any doubts, please refer to Clause 2.
d. “Third Parties” refer to any website, company or individual apart from the User and the creator of this Website.
2. INFORMATION WE COLLECT:
We are committed to respecting Your online privacy. We further recognize Your need for appropriate protection and management of any Personal Information You share with us. We may collect the following information:
a. Personal data such as, but not limited to, Name, Location, Password, Email ID, Mobile Number, Google , Facebook ID etc and seek access to the Users Camera, Photo Gallery, etc.
b. Tracking Information such as, but not limited to the IP address of your device and Device ID when connected to the Internet. [This information may include the URL that you just came from (whether this URL is on the Website or not), which URL you next go to (whether this URL is on the Website or not), your computer browser information, and other information associated with your interaction with the Site.]
c. Details of App usage for analytics.
a. To enable the provision of services opted for by you;
b. To communicate necessary account and service related information from time to time;
c. To allow you to receive quality customer care services;
d. To comply with applicable laws, rules and regulations
Where any service requested by you involves a third party, such information as is reasonably necessary by the Company to carry out your service request may be shared with such third party.
We also do use your contact information to send you offers based on your interests and prior activity. The Company may also use contact information internally to direct its efforts for service improvement, but shall immediately delete all such information upon withdrawal of your consent for the same through our ‘unsubscribe’ through an email to be sent to firstname.lastname@example.org.
We collect and store your search details on the Website, including your search history, the usage of the website and the features and time you have used the website for.
We are committed to keeping all such sensitive data/information safe at all times and ensure that such data/information. We shall collect and store all such information in our internal Company servers for a finite period time, as long as you are a User of the Website, and shall immediately delete all such information upon expiry of your User-ship. We shall also delete all aforementioned communication upon withdrawal of User-ship of any single Party to the communication.
The Company will not use your financial information for any purpose other than to complete a transaction with you. To the extent possible, we provide you the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature on the Site, and opt out of any non-essential communications from the Website.
Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.
At every stage prior to, during or after information collection, you have the right to access all personally identifiable information provided, rectify or alter all personally identifiable information provided, restrict the level of information to be retained as per your sole discretion and object to the retention, use and potential disclosure of the personally identifiable information.
3. OUR USE OF YOUR INFORMATION
The information provided by You shall be used to
a. Contact You when necessary and is also used for targeted marketing campaigns i.e. email marketing, etc., to conduct surveys, learn more about You by linking Your data with additional data through third-party data providers or analyzing the data with the help of analytics service providers;
b. Improve and develop new products, services, and features;
c. Analyze purchase, usage and traffic data.
For more details about the nature of such communications, please refer to our Terms of Service. Further, Your personal data and Sensitive Personal data may be collected and stored by Us for internal record.
We use Your tracking information such as IP addresses, and or Device ID to help identify you and to gather broad demographic information. We will not sell, license or trade Your personal information. We will not share your personal information with others unless they are acting under our instructions or we are required to do so by law.
Information collected via Our server logs includes users' IP addresses and the pages visited; this will be used to manage the web system and troubleshoot problems. We also use third-party analytics, tracking, optimization and targeting tools to understand how users engage with our website so that we can improve it and cater personalized content/ads according to their preferences.
4. HOW INFORMATION IS COLLECTED
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. If the same is not identified to you, you have the right to request the Company to elucidate the purpose of collection of said personal information, pending fulfillment of which you shall not be mandated to disclose any information whatsoever.
We will collect and use your personal information solely with the objective of fulfilling those purposes specified by us including but not limited to during the times of placing reviews and ratings for service providers by you, within the scope of consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfilment of those purposes. We will collect personal information by lawful and fair means and with the knowledge and consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We use data collection devices such as “cookies” on certain pages of our Mobile Application/ Website. “Cookies” are small files sited on your hard drive that assist us in providing customized services. We also offer certain features that are only available through the use of a “cookie”. Cookies can also help us provide information, which is targeted to your interests. Cookies may be used to identify logged in or registered users. Our Website uses session cookies to ensure that you have a good experience. These cookies contain a unique number, your 'session ID', which allows our server to recognize your computer and 'remember' what you've done on the site. The benefits of this are:
a. You only need to log in once if you're navigating secure areas of the site
b. Our server can distinguish between your computer and other users, so you can see the information that you have requested.
You can choose to accept or decline cookies by modifying your browser settings if you prefer. This may prevent you from taking full advantage of the Website. We also use various third-party cookies for usage, behavioral, analytics and preferences data. The following are the different types of Cookies used on the Website:
a. Authentication cookies: To identify the user and share the content that he or she requested for.
b. Functionality cookies: For customized user experience and resuming past course progress.
c. Tracking, optimization and targeting cookies: To capture usage metric on device, operating system, browser etc. To capture behavioral metrics for better content delivery. To cater and suggest most suited products and services.
We use Analytics services such as Google Analytics or similar services to help us understand how you make use of Our content and work out how we can make things better. These cookies follow your progress through our website, collecting anonymous data on where you have come from, which pages you visit, and how long you spend on the site. This data is then stored by Analytics service provider in order to create reports. These cookies do not store your personal data.
The information generated by the cookie about your use of the Website, including your IP address, may be transmitted to and stored by Analytics provider on servers located outside India. These analytics providers may use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us and providing other services relating to website activity and internet usage. Analytics provider may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Analytics provider’s behalf. By using this website, you consent to the processing of data about you by Analytics provider in the manner and for the purposes set out above.
7. EXTERNAL LINKS ON THE WEBSITE